About Us
Who are we?
We are a professional cleaning service provider specializing in hotel room cleaning, commercial property cleaning, and residential cleaning. With over 10 years of experience, we pride ourselves on delivering top-tier cleaning services that ensure hygiene, comfort, and customer satisfaction.
What areas do you cover?
We provide our services in Oxfordshire, Birmingham, Milton Keynes and Northampton. Whether you need hotel cleaning services or a thorough cleaning for your office or home, we’ve got you covered.
Why choose us?
We believe in quality, reliability, and trust. Our team is professionally trained, background-checked, and equipped with the latest cleaning technologies to provide exceptional results. We are flexible to your needs and strive to build lasting partnerships with our clients.
Services Offered
What types of cleaning services do you offer?
We offer a wide range of cleaning services for both commercial and residential properties. Our services include:
- Hotel Room Cleaning
- Commercial Office Cleaning
- Deep Cleaning for Residential Properties
- Post-Construction Cleanup
- Carpet and Upholstery Cleaning
- Window Cleaning
- Sanitization and Disinfection Services
Do you offer specialized cleaning services?
Yes! We offer specialized cleaning services for healthcare facilities, retail stores, and industrial environments. We use industry-specific cleaning protocols to ensure a safe and sanitary environment.
Can you customize your services to my needs?
Absolutely. We work with each client to customize our cleaning services based on the type of property, frequency of cleaning, and any specific requests you may have. Whether it’s daily, weekly, or one-time deep cleaning, we tailor our services accordingly.
Cleaning Process
What does your standard cleaning process include?
Our standard cleaning process covers all essential cleaning tasks, including:
- Dusting and surface cleaning
- Vacuuming and mopping floors
- Disinfecting high-touch surfaces
- Bathroom cleaning and sanitization
- Trash removal and bin cleaning
- Cleaning mirrors and glass surfaces
- Making beds and changing linens (hotel and residential)
Do you use eco-friendly products?
Yes, we are committed to using eco-friendly and non-toxic cleaning products whenever possible. Our products are safe for children, pets, and the environment, and they are just as effective as conventional cleaners.
How long does a typical cleaning session take?
Cleaning times depend on the size of the property and the specific services requested. For example, a standard hotel room clean may take 20-30 minutes, while a deep cleaning of a residential home may take several hours. We will provide an estimate after assessing your needs.
Equipment & Products
What equipment do you use for cleaning?
We use state-of-the-art cleaning equipment, including commercial-grade vacuums, steam cleaners, and pressure washers. Our tools are regularly maintained to ensure efficiency and effectiveness in every cleaning session.
Do you provide the cleaning supplies, or do I need to supply them?
We provide all the necessary cleaning supplies and equipment for each job. However, if you have specific products you’d like us to use, we’re happy to accommodate your preferences.
What kind of cleaning products do you use?
We use high-quality cleaning products that are safe, effective, and environmentally friendly. We also offer the option to use green, biodegradable cleaning products upon request.
Pricing & Billing
How do you determine your prices?
Our pricing is based on the size of the property, the type of service requested, and the frequency of cleaning. We offer competitive rates and transparent pricing, with no hidden fees.
How can I get a quote for your services?
You can request a free quote through our website, or by contacting us directly. Simply provide details about the property and the services you require, and we’ll get back to you with a personalized quote.
What are your payment options?
We accept payments via credit card, bank transfer, and PayPal. We also offer invoicing for commercial clients with flexible payment terms.
Scheduling & Appointments
How do I schedule an appointment?
Scheduling an appointment is easy. You can book online through our website, or give us a call. We offer flexible scheduling options to meet your needs, including evenings and weekends.
How far in advance do I need to book a cleaning service?
We recommend booking at least 24-48 hours in advance for standard services. For larger jobs or special events, we suggest booking a week in advance to ensure availability.
Can I cancel or reschedule my appointment?
Yes, we understand that plans can change. You can cancel or reschedule your appointment up to 24 hours in advance without any charges. Last-minute cancellations may incur a fee.
Client Support
How do I contact customer support?
You can reach our customer support team via phone, email, or live chat on our website. We are here to assist you with any questions or concerns you may have.
What if I am not satisfied with the cleaning?
We strive for 100% customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours of the cleaning, and we will address your concerns and offer a solution, including a re-clean if necessary.
Safety & Environment
What safety measures do you follow?
Our cleaning staff follow strict safety protocols to ensure a safe environment for both our clients and our team. We use gloves, masks, and other protective equipment, especially when handling hazardous materials or in environments requiring extra precautions.
Are your cleaning products eco-friendly?
Yes, we offer eco-friendly cleaning options. Our environmentally safe products reduce the impact on the environment without compromising the quality of the cleaning. We are committed to sustainability and minimizing our ecological footprint.
Who are we?
We are a professional cleaning service provider specializing in hotel room cleaning, commercial property cleaning, and residential cleaning. With over 10 years of experience, we pride ourselves on delivering top-tier cleaning services that ensure hygiene, comfort, and customer satisfaction.
What areas do you cover?
We provide our services in Oxfordshire, Birmingham, Milton Keynes and Northampton. Whether you need hotel cleaning services or a thorough cleaning for your office or home, we’ve got you covered.
Why choose us?
We believe in quality, reliability, and trust. Our team is professionally trained, background-checked, and equipped with the latest cleaning technologies to provide exceptional results. We are flexible to your needs and strive to build lasting partnerships with our clients.
What types of cleaning services do you offer?
We offer a wide range of cleaning services for both commercial and residential properties. Our services include:
- Hotel Room Cleaning
- Commercial Office Cleaning
- Deep Cleaning for Residential Properties
- Post-Construction Cleanup
- Carpet and Upholstery Cleaning
- Window Cleaning
- Sanitization and Disinfection Services
Do you offer specialized cleaning services?
Yes! We offer specialized cleaning services for healthcare facilities, retail stores, and industrial environments. We use industry-specific cleaning protocols to ensure a safe and sanitary environment.
Can you customize your services to my needs?
Absolutely. We work with each client to customize our cleaning services based on the type of property, frequency of cleaning, and any specific requests you may have. Whether it’s daily, weekly, or one-time deep cleaning, we tailor our services accordingly.
What does your standard cleaning process include?
Our standard cleaning process covers all essential cleaning tasks, including:
- Dusting and surface cleaning
- Vacuuming and mopping floors
- Disinfecting high-touch surfaces
- Bathroom cleaning and sanitization
- Trash removal and bin cleaning
- Cleaning mirrors and glass surfaces
- Making beds and changing linens (hotel and residential)
Do you use eco-friendly products?
Yes, we are committed to using eco-friendly and non-toxic cleaning products whenever possible. Our products are safe for children, pets, and the environment, and they are just as effective as conventional cleaners.
How long does a typical cleaning session take?
Cleaning times depend on the size of the property and the specific services requested. For example, a standard hotel room clean may take 20-30 minutes, while a deep cleaning of a residential home may take several hours. We will provide an estimate after assessing your needs.
What equipment do you use for cleaning?
We use state-of-the-art cleaning equipment, including commercial-grade vacuums, steam cleaners, and pressure washers. Our tools are regularly maintained to ensure efficiency and effectiveness in every cleaning session.
Do you provide the cleaning supplies, or do I need to supply them?
We provide all the necessary cleaning supplies and equipment for each job. However, if you have specific products you’d like us to use, we’re happy to accommodate your preferences.
What kind of cleaning products do you use?
We use high-quality cleaning products that are safe, effective, and environmentally friendly. We also offer the option to use green, biodegradable cleaning products upon request.
How do you determine your prices?
Our pricing is based on the size of the property, the type of service requested, and the frequency of cleaning. We offer competitive rates and transparent pricing, with no hidden fees.
How can I get a quote for your services?
You can request a free quote through our website, or by contacting us directly. Simply provide details about the property and the services you require, and we’ll get back to you with a personalized quote.
What are your payment options?
We accept payments via credit card, bank transfer, and PayPal. We also offer invoicing for commercial clients with flexible payment terms.
How do I schedule an appointment?
Scheduling an appointment is easy. You can book online through our website, or give us a call. We offer flexible scheduling options to meet your needs, including evenings and weekends.
How far in advance do I need to book a cleaning service?
We recommend booking at least 24-48 hours in advance for standard services. For larger jobs or special events, we suggest booking a week in advance to ensure availability.
Can I cancel or reschedule my appointment?
Yes, we understand that plans can change. You can cancel or reschedule your appointment up to 24 hours in advance without any charges. Last-minute cancellations may incur a fee.
How do I contact customer support?
You can reach our customer support team via phone, email. We are here to assist you with any questions or concerns you may have.
What if I am not satisfied with the cleaning?
We strive for 100% customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours of the cleaning, and we will address your concerns and offer a solution, including a re-clean if necessary.
What safety measures do you follow?
Our cleaning staff follow strict safety protocols to ensure a safe environment for both our clients and our team. We use gloves, masks, and other protective equipment, especially when handling hazardous materials or in environments requiring extra precautions.
Are your cleaning products eco-friendly?
Yes, we offer eco-friendly cleaning options. Our environmentally safe products reduce the impact on the environment without compromising the quality of the cleaning. We are committed to sustainability and minimizing our ecological footprint.
