Privacy Policy for R&A Cleaning Solutions

At R&A Cleaning Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Request our cleaning services via phone, email, or online forms.
  • Fill out a contact form on our website.
  • Interact with us through social media or other communication platforms.

The information we may collect includes:

  • Name
  • Address
  • Phone number
  • Email address
  • Any other personal details necessary for providing our services

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our cleaning services.
  • To process payments for services rendered.
  • To communicate with you regarding your bookings or inquiries.
  • To improve our services and customer experience.
  • To comply with legal and regulatory obligations.

We do not sell or share your personal information with third parties unless required by law or as part of delivering our services (e.g., with trusted service providers who assist us in operating our business).

3. Data Security

We take the protection of your personal information seriously and implement industry-standard security measures to prevent unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

4. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccuracies in your data.
  • Request the deletion of your personal information (subject to legal obligations).
  • Object to the processing of your data in certain circumstances.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us analyze website traffic and user behavior. You can control or disable cookies through your browser settings, though doing so may impact your experience on our site.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review the policy periodically.

8. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

R&A Cleaning Solutions
Email: contact@racleaningsolutions.co.uk
Phone: 020 00 00 00